Make sure that the user has a valid Skype for Business Online license in the Office 365 portal and that the sign-in status of the user is set to Allowed.Īfter you've assigned an appropriate Skype for Business Online license, wait approximately 30 minutes, and then determine whether the user can sign in to Skype for Business Online through any Lync 2013 or Skype for Business client. To troubleshoot this issue, follow these steps: You can confirm this on the Users tab of the Skype for Business Online admin center. However, the user isn't provisioned as expected for a Skype for Business Online account. Less PROBLEMĪ user is created in Office 365 and provided a license that includes Skype for Business Online (formerly Lync Online).
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